Refund policy

Refund & Cancellation Policy

Refund Policy

At Book My Academy, we are committed to providing professional educational guidance, admission assistance, and counseling services to students. Before making any payment, we request all users to carefully read our refund and cancellation policy.

By registering, enrolling, or making payments on our website, you agree to the terms and conditions mentioned in this Refund Policy.

Important Notice: All payments made to Book My Academy are subject to the refund terms mentioned below.

1. Registration & Counseling Fees

Registration fees, counseling charges, application processing fees, and service charges paid to Book My Academy are generally non-refundable.

These charges are collected for administrative processing, expert counseling, documentation support, and operational services.

2. Eligibility for Refund

Refund requests may only be considered under limited circumstances, including:

  • Duplicate payment made by mistake
  • Technical payment failure with amount deduction
  • Unauthorized transaction verified by our team
  • Services not delivered due to internal technical issues

All refund requests are subject to verification and approval by the management team of Book My Academy.

3. Non-Refundable Situations

Refunds will not be applicable in the following situations:

  • Change of mind after payment
  • Failure to attend counseling sessions or meetings
  • Admission rejection by colleges/universities
  • Incomplete documentation from the student side
  • Delay caused by third-party institutions
  • Course preference changes after processing
  • Any promotional or discounted service purchases

4. Refund Request Process

To request a refund, users must contact our support team with:

  • Payment receipt or transaction ID
  • Registered mobile number or email address
  • Reason for refund request
  • Supporting proof or documents (if applicable)

Refund requests without proper details or verification may be rejected.

5. Refund Approval Timeline

Once a refund request is received, our team will review and verify the request within a reasonable time period.

Approved refunds may take approximately 7 to 15 working days to reflect in the original payment method, depending on banking and payment gateway processes.

6. Payment Gateway & Third-Party Charges

Payment gateway charges, transaction fees, taxes, or third-party processing fees may be deducted from the refund amount wherever applicable.

Book My Academy is not responsible for delays caused by banks, payment gateways, or financial institutions.

7. Cancellation Policy

Users may request cancellation of services before the processing or counseling work has started.

Once admission guidance, application processing, counseling, or documentation work has been initiated, cancellation requests may not be accepted.

8. Modification of Services

Book My Academy reserves the right to modify, suspend, or discontinue any service, program, or counseling process without prior notice whenever necessary.

9. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be updated on this page and will become effective immediately after publication.

10. Contact Us

If you have any questions regarding refunds, cancellations, or payment-related concerns, you may contact our support team through our official website or communication channels.

Last Updated: May 2026

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