Shipping policy

Delivery & Service Policy

Shipping Policy

At Book My Academy, we primarily provide educational consultancy, online counseling, admission guidance, and career support services. Since our services are digital and consultation-based, we do not deal with physical product shipping.

This Shipping Policy explains how our services are delivered and processed after registration or payment.

Note: We do not ship any physical goods. All services are delivered digitally or through consultation sessions.

1. Service Delivery Method

All services offered by Book My Academy are delivered through:

  • Online video or phone counseling sessions
  • WhatsApp or email communication
  • Direct consultation with expert advisors
  • Online admission guidance and application support
  • Digital documents, PDFs, and study/career materials

2. Delivery Timeline

Once a user registers or requests a service:

  • Initial response is provided within 24–48 hours
  • Counseling session is scheduled based on availability
  • Admission guidance process starts immediately after confirmation
  • Regular updates are shared via phone or email

3. Service Activation

After successful payment or registration, our team verifies the details and activates your service. You will receive confirmation via:

  • SMS notification
  • Email confirmation
  • Phone call or WhatsApp message

4. No Physical Shipping

Book My Academy does not provide or ship any physical products such as books, study materials, or printed documents unless explicitly mentioned in special cases.

All our services are 100% digital and consultation-based.

5. Delays in Service

While we aim to provide fast and efficient service, delays may occur due to:

  • High number of student enquiries
  • College/university response time
  • Incomplete user information
  • Technical or communication issues

In such cases, our team will keep you updated regularly.

6. Communication Channels

All communication regarding services is done through:

  • Registered mobile number
  • Email address provided during registration
  • WhatsApp (if applicable)

Users are requested to ensure correct contact details for smooth service delivery.

7. Support & Assistance

Our support team is available to assist you with any queries related to service delivery, admission process, or counseling updates.

8. Policy Updates

Book My Academy reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be updated on this page.

9. Contact Us

If you have any questions regarding our service delivery or policies, you may contact us through our official website or support channels.

Last Updated: May 2026

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